To report a lost or stolen The First State Bank ATM or debit card 24 hours a day/seven days a week, or to report fraudulent activity, contact Customer Support as soon as possible at 1.800.554.8969, Option 1.
Once you have reported a lost or stolen The First State Bank ATM or Debit Card, contact your nearest branch location during business hours at 405.778.6500 to order a replacement. Replacement cards may be sent via express mail for an additional fee.
If your Visa® credit card is lost or stolen, or to report fraudulent activity, please contact us immediately at 1.800.356.8085, Option 2.
Upgraded Debit Card Fraud Protection
The First State Bank has implemented upgraded debit card fraud protection. By doing so, we can offer you better protection against personal and business debit card fraud.
As a result of this upgraded protection, you may see an increase in phone calls and other notifications regarding debit card purchases that meet certain criteria deemed suspicious. Such activity can include purchases made outside of normal card locations, eCommerce transactions and dollar amount specifications.
Heightened security will be placed on international purchases as well, so if you intend on traveling outside of the United States, please contact your local branch of The First State Bank.